F.A.Q. / Shipping & Returns
Questions? We've Got Answers!
Q: What is KC Is Good®?
A: KC Is Good® is a lifestyle brand celebrating the people, neighborhoods, and culture of Kansas City.
Q: Where do you ship?
A: Due to high demand, we're now offering the option to hold items online and complete your purchase in-store. We don't ship. WE SHOW UP. This makes it easier than ever to grab what you love before it sells out. And we are excited to meet you!
Q: How long does shipping take?
A: Due to high demand, we're now offering the option to hold items online and complete your purchase in-store. We don't ship. WE SHOW UP. This makes it easier than ever to grab what you love before it sells out. And we are excited to meet you!
Q: Can I return or exchange an item?
A: Yes! Please see our Shipping & Returns page for full details.
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Q: How can I contact you?
A: Reach out to us anytime at info@kcisgood.com.
Q: Do you offer gift cards?
A: Not at this time. Stay tuned for future availability!
Q: Are your products locally made?
A: Our products are designed in Kansas City and responsibly sourced globally to meet our quality standards.
Q: Where can I find KC Is Good® in stores?
A: Yes! Our products are available at select Kansas City retailers. Visit our Pop Up Shops currently located inside The Foot Spot. You can find out more under the Locations tab in our menu.
Shipping/Returns & Exchanges
Due to high demand, we're now offering the option to hold items online and complete your purchase in-store. We don't ship. WE SHOW UP. This makes it easier than ever to grab what you love before it sells out.
We are excited to meet you!
--- Returns & Exchanges ---
Return Period: 30 days from purchase
Items must be in NEW condition. Only unworn, unwashed items with original tags/packaging will be accepted.
For questions, email returns@kcisgood.com or stop in and see us!